Legal

Verification Policy

Last updated: April 19, 2026 · Effective immediately

CastArab's verified badge is the foundation of trust on our platform. This policy explains how verification works, what data is collected, and how it is protected.

1. Why Verification Matters

Actors share sensitive personal information on CastArab — photos, physical attributes, and willingness flags. Directors invest significant time searching for the right talent. Verification protects both sides: actors know they are dealing with real, legitimate professionals, and directors know they are searching among genuine, real people.

2. Actor Verification

To receive a Verified Actor badge, you must:

Optional but recommended: uploading a Cinema or Television Syndicate membership card accelerates the verification process and adds credibility to your profile.

3. Director Verification

To receive a Verified Director badge, you must provide at least one of the following:

All director accounts are manually reviewed before access to the actor database is granted.

4. The Verification Process

After submission, our team reviews your documents within 48 hours. You will receive an email notification once your account is approved or if additional information is required. During this period, your profile may be visible but will be marked as "Verification Pending".

5. Document Security

All verification documents are:

6. Document Retention

We recommend — and upon request will action — the deletion of verification documents once your account has been approved. To request deletion of your documents after verification, email verify@castarab.com.

7. Rejection and Appeals

If your verification is rejected, you will receive an email explaining why and how to resubmit. Common reasons for rejection include unclear document photographs, name mismatches, or insufficient proof of professional legitimacy for director accounts.

Verification questions

Email verify@castarab.com for any questions about your verification status.